Senior Customer Service Assistant 383 views

SEYCHELLES MARITIME SAFETY AUTHORITY (SMSA)

The Seychelles Maritime Safety Authority (SMSA) invites applications for potential candidates who meet the requirements for the following full-time position:

Title: Senior Customer Service Assistant

Job Description

Job Summary

Responsible to the Human Resources Management Budget Officer

• Manage the switchboard and the reception area.
• Control access to the offices.
• Ensure the customer entry and exit are logging.
• Attend to queries from customers and direct them to the appropriate offices.
• May be required to assist with documentation reproduction.

Benefits

Salary Band: B2-B3 plus allowances

Job Requirements

Minimum Entry Requirement

• Diploma in Front Office/Customer Service or relevant field; or
• Certificate in Front Office /Customer Service or related field plus at least two year’s work experience as a Customer Service Assistant.

How To Apply

Interested candidate(s) are requested to Sign-up or login to apply now or send an Application Letter along with an up to date CV, copies of references and certificates.

For further details and application forms, please contact the:

Human Resources Officer

2nd Floor, Trinity House

Victoria

Tel: 4224866

or

Email address: hr@smsa.sc

Closing date: Wednesday 11th March 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.