Senior System Support Officer 171 views

Job Description

Main Purpose:

To be responsible for the overall management, maintenance, security, and continuous improvement of the Curatelle Office’s IT systems and digital infrastructure, ensuring efficient operations and supporting the office’s digital communication and online presence.

Summary of Duties:

• Provide technical support to internal and external users.
• Ensure the security of equipment, systems, programs, data, backups, and all computer-related accessories.
• Identify research, diagnose, troubleshoot, resolve hardware, software, and network issues.
• Install and configure servers, workstations, firewalls, routers, and other network devices.
• Monitor, test, and maintain hardware and software systems to ensure optimal performance.
• Schedule and coordinate repairs and preventative maintenance for hardware, software, and IT devices.
• Perform data recovery operations, including virus removal and system restoration.
• Organise and schedule system upgrades and maintenance activities without disrupting office operations.
• Maintain accurate records and logs of repairs, system updates, maintenance schedules, and IT inventory.
• Identify shortages in computer or network equipment and initiate procurement requests.
• Install, monitor, and manage computer networks, including imaging systems, firewall configurations, and router setup.
• Ensure that hardware, software, servers, and network systems operate smoothly and securely.
• Assist in developing, managing, and updating the organisation’s website and other digital platforms.
• Assist in managing and maintaining the office’s digital systems and online presence, including social media platforms.
• Support the production of digital communication materials, including brochures, newsletters, e-cards, videos, and photographic content.
• Provide technical support for digital communication tools, virtual meetings, and online services.
• Promote the effective and secure use of digital technologies within the Curatelle Office

Benefits

Salary package is available upon request.

Job Requirements

Requirements:

• Degree in Computer Science or a related field.
• Excellent data analysis skills.
• Strong diagnostic and problem-solving skills.
• In-depth understanding of diverse computer systems, networks, and IT infrastructure.
• Sound knowledge in website management, social media administration, and basic multimedia production (video editing, photography, and digital content creation).
• Equivalent industry-recognised certification as established by the Seychelles Qualifications Authority, plus at least two (2) years’ relevant experience.

How To Apply

Interested candidates should Sign-up or login to apply now or collect the application form from the Human Resources Office, located on the 1st floor of the Premiere Building, Room 102, starting Wednesday 11th March 2026, between 9:00 AM and 3:00 PM. Additionally, application forms can be requested via the email provided below.

The completed application form can be submitted by placing it in the collection box located in Room 102 of the Human Resources Office, or it can be emailed to shrao@curator.gov.sc no later than Thursday 26th March, 2026.

Kindly note that all applications must be submitted along with a copy of your curriculum vitae (CV), references, a passport-sized photograph, and educational certificates, accompanied by a cover letter. For further information, please contact 4289504 or 2711619.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.