Assistant Manager of Quality Assurance, UPU Compliance & Mail Delivery 154 views

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ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POSITION

Applications are invited from suitable candidates for the under listed vacancy:

Post Title: Assistant Manager of Quality Assurance, UPU Compliance and Mail Delivery

Responsible to: Manager of Quality Assurance, UPU Compliance & Mail Delivery

Location: Central Post Office – Victoria

Job Description

Summary of duties:

  • Ensuring that Seychelles Postal Services operates in compliance with UPU standards, SPS policies, procedures and service requirements.
  • Responsibilities include monitoring performance, conducting compliance reviews, supporting quality assurance initiatives, coordinating staff training, analysing reports and statistics, and implementing corrective actions.

Duties and Responsibilities:

  • Support daily operations across Counter, EMS, ASYCUDA, Door‑to‑Door Delivery, Statistics, and Mail Delivery.
  • Monitor adherence to SPS policies, SOPs, and UPU requirements, conducting inspections and audits.
  • Identify risks and service failures, and assist in corrective actions.
  • Prepare performance reports, analyze statistics, and coordinate staff training.
  • Collaborate with Customs, airlines, regulators, and international partners; act on behalf of the Manager when delegated.

Job Requirements

Qualification and experience:

  • Diploma in Business Administration, Management, Logistics, Postal Operations, Quality Assurance, or Accounting.
  • Minimum of five (5) years’ relevant experience in postal operations, logistics, compliance, or quality assurance, with strong knowledge of operational procedures, customer service standards, and regulatory requirements.

Skills and Competencies:

  • Proficiency in Microsoft Office and operational systems, with accuracy in reporting and data analysis.
  • Strong leadership, coordination and interpersonal communication skills.
  • Analytical, problem solving and compliance review abilities, including audits and inspections.
  • Organisational, planning and multitasking skills with the ability to meet deadlines under pressure.
  • High integrity, professionalism and attention to detail

How To Apply

Interested candidates should Sign-up or login to apply now or please forward your application letter and CV to the Human Resources Section – Central Post Office, PO Box 60, Liberty House.

You can also email us on [email protected]

Only shortlisted candidates will be invited for interview.

For further queries please contact 428 8555.

Closing Date: 30th June 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.

Only candidates can apply for this job.
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