CCTV Operator 124 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

Post Title: CCTV Operator

Location: Roche Caiman, Mahé, Seychelles

Reports To: Head of Security

Job Description

POSITION PURPOSE

The CCTV Operator is responsible for the continuous monitoring and operation of the Estate’s Closed Circuit Television (CCTV) surveillance and security systems to ensure the safety, security, and protection of residents, guests, staff, visitors, and company assets. The role requires maintaining constant vigilance, responding promptly to security incidents, recording and reporting observations accurately, and supporting the Security Team through effective communication and coordination.

The CCTV Operator plays a critical role in preventing security breaches, protecting property, and ensuring compliance with company policies, operational procedures, and applicable Seychelles legislation relating to privacy and surveillance.

KEY RESPONSIBILITIES

Surveillance & Monitoring

• Continuously monitor all CCTV cameras, alarm systems, access control systems, and other security equipment.
• Operate Pan-Tilt-Zoom (PTZ) cameras to monitor suspicious activities and investigate incidents.
• Detect, identify, and report security breaches, suspicious behaviour, safety hazards, vandalism, theft, trespassing, and emergency situations.
• Maintain constant awareness of all high-risk areas, entry and exit points, parking areas, service roads, and perimeter fencing.
• Ensure surveillance coverage is maintained throughout each shift without interruption.

Incident Detection & Response

• Immediately notify Security Supervisors and ground security personnel of any suspicious activity or security incident.
• Coordinate emergency responses involving medical emergencies, fires, criminal activity, accidents, natural disasters, or evacuations.
• Provide real-time information and updates to responding officers to assist with incident management.
• Liaise with emergency services and law enforcement when instructed.

Security Systems Operation

• Operate and monitor CCTV recording systems, access control systems, alarms, intercoms, and related electronic security equipment.
• Verify alarms and determine whether they are genuine incidents or false activations.
• Monitor system health and report equipment malfunctions immediately.
• Assist in routine testing of surveillance systems to ensure operational readiness.

Recording & Documentation

• Maintain accurate control room logs throughout each shift.
• Prepare comprehensive incident reports detailing observations, actions taken, timelines, and outcomes.
• Archive and retrieve CCTV footage when authorised for investigations, audits, insurance claims, or law enforcement requests.
• Maintain confidentiality of all surveillance records and security information.

Access Control Support

• Monitor vehicle and pedestrian access points using CCTV and electronic access systems.
• Verify visitor movements and support gatehouse personnel when required.
• Observe deliveries, contractors, and service providers entering and exiting the estate.
• Report any unauthorised access attempts immediately.

Equipment Inspection

• Conduct daily operational checks of CCTV monitors, cameras, recording equipment, servers, communication systems, and backup systems.
• Report equipment faults, damaged cameras, poor image quality, or system failures to the Security Supervisor and Maintenance Department.
• Assist technicians during maintenance or upgrades when required.

Compliance & Confidentiality

• Operate surveillance systems in accordance with company policies and applicable data protection and privacy legislation.
• Ensure CCTV footage is accessed only by authorised personnel.
• Maintain strict confidentiality regarding surveillance operations, investigations, residents, guests, and company information.
• Follow all security procedures and Standard Operating Procedures (SOPs).

Communication & Teamwork

• Maintain effective communication with Security Officers, Supervisors, Management, and emergency responders.
• Participate in daily shift handovers ensuring all ongoing incidents and equipment issues are communicated.
• Support investigations by providing accurate information and CCTV evidence.
• Attend departmental meetings, briefings, and mandatory training sessions.

Health, Safety & Security

• Promote a safe and secure working environment.
• Report workplace hazards immediately.
• Comply with all Occupational Health and Safety policies.
• Participate in emergency drills and security exercises.
• Always maintain professional conduct while operating security systems.

Job Requirements

Minimum Qualifications

• Certificate in Security Operations, CCTV Operations, or a related field is desirable.
• Valid security certification or licence where required by Seychelles regulations.
• First Aid certification is advantageous.

Experience

• Minimum of 2 years’ experience in a CCTV Control Room or Security Operations Centre.
• Experience operating digital CCTV systems, alarm monitoring systems, and access control systems.
• Previous experience within hospitality, residential estates, commercial properties, or corporate environments will be an advantage.

Knowledge

• CCTV surveillance systems and recording equipment.
• Access control systems.
• Emergency response procedures.
• Security incident management.
• Report writing and documentation.
• Computer literacy and Microsoft Office applications.
• Radio communication procedures.
• Data privacy and confidentiality requirements applicable to surveillance operations.

Competencies

Technical Competencies

• CCTV system operation
• Incident identification
• Alarm monitoring
• Report writing
• Computer proficiency
• Equipment troubleshooting
• Documentation accuracy

Behavioural Competencies

• Excellent observation skills
• High level of integrity and confidentiality
• Strong attention to detail
• Calm under pressure
• Professional communication skills
• Sound judgement and decision-making
• Ability to work independently
• Team player
• Time management
• Reliability and accountability

Working Conditions

• Shift-based roster including days, nights, weekends, and public holidays.
• Control room environment with prolonged periods of sitting and monitoring multiple screens.
• May be required to work extended hours during emergencies or special events.
• Frequent communication via telephone, radio, and electronic systems.

How To Apply

Interested candidates should Sign-up or login to apply now or should send their cv to:

Email: [email protected]

Tel: +248 4303367

Closing Date:17th August 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.