Bellman 35 views

Here it is!

We are hiring at Laila – A Tribute Portfolio Resort based at Anse Royale, Seychelles. Join our growing family and embark on a journey with an endless potential of exploration in diverse harmony within our natural paradise while experiencing an authentic island spirit.

Job Description

Position Summary

Responsible for delivering a warm welcome and farewell experience to all guests. Supports front office operations by assisting guests with luggage, escorting them to their rooms, providing information about the hotel facilities, and ensuring a smooth arrival and departure process. The Bellman plays a key role in creating positive first and last impressions of the hotel.

Responsibilities:

• Greet guests promptly and courteously upon arrival and departure.
• Assist guests with luggage, including loading and unloading from vehicles.
• Escort guests to their rooms and explain room features, hotel facilities, and services.
• Deliver messages, parcels, and guest requests.
• Maintain cleanliness and order of the lobby, entrance, and luggage storage areas.
• Coordinate with Front Office, Housekeeping, and Security to ensure guest needs are met.
• Arrange transportation and assist guests with directions or local information when required.
• Tag, store, and retrieve guest luggage accurately and securely.
• Report any guest complaints, safety concerns, or maintenance issues to the Front Office
• Uphold hotel standards, policies, and service excellence at all times.

Job Requirements

Knowledge, Skills and Abilities:

• Previous experience in a hotel or guest service role is an advantage.
• Friendly, professional, and service-oriented attitude.
• Good communication and interpersonal skills.
• Physically fit and able to lift and carry luggage.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of hotel operations and local attractions is an advantage.
• Well-groomed with a professional appearance.
• Polite, respectful, and approachable.
• Punctual, reliable, and a strong team player.
• Able to remain calm and helpful under pressure.

How to Apply?

Interested candidates should Sign-up or login to apply now or send your updated CV, photo and certificates to grow@lailaresort.com

Closing date: 15th February 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.