More Information
- Industry Aviation/Airline
ONLY SEYCHELLIOS CANDIDATES CAN APPLY FOR THIS POST
Air Seychelles is looking for a Central Reservations Control Analyst to provide support to the Passenger Service System across the company and to focus on specific projects relating to the implementation, configuration and support of Global Distribution Systems, Codeshare and Interline channels.
Job Description
A summary of your responsibilities will include but not necessarily limited to the following:
- Recognize and prioritize system issues that have a revenue or financial issues.
- React quickly and efficiently in the case of a flight delay or disruption to come up with a re-accommodation plan by working with Operations Department. Provide re-accommodation report to responsible parties in time to communicate to guests.
- Perform analysis, testing and implementation of Interline Electronic Ticketing and projects related to partners and Global Distribution Systems.
- Manage queues and ensure Service Level Agreement response to General Sales Agents, Offices and third parties; keep the Offices informed of changes via ticket or phone or email, including waitlist clearance and rejects queues.
- Provide support to all third parties, codeshare and Air Seychelles customers with Passenger Name Record synchronization, updated Global Distribution System. information and report performance to management.
- Work daily on the Domestic Flight consolidations.
- Provide support to Revenue Management Team with competitor benchmarking, fares and availability checks.
- Assist with the running of Schedule Change and inform all relevant parties of changes run in a timely manner.
Hours of Work
Shift Hours
Work Location
Seychelles International Airport
Benefits
Job Requirements
Our Preferred Profile
- Graduate of a post-secondary institution, preferably with ‘A’ levels or ‘O’ Level in English, and Maths.
- Minimum 3 years work experience in the travel industry.
- Excellent influential, interpersonal and communication skills, verbal and written. Able to influence and interact effectively with a wide range of stakeholders and third parties.
- Excellent Customer Service.
- Problem solving and analytical skills.
- Must be able to work competently under pressure.
- A strong team player.
- Self-motivated, reliable, confidential and trustworthy.
- Proficient in Microsoft Office, primarily Excel.
- Good understanding of Airline Fares & Ticketing.
- Experience in using Airline Reservations System
- Able to compete assigned tasks with minimum supervision
How To Apply
Interested candidates should Sign-up or login to apply now or Candidates who are interested in the above position should send their CV, Certificates and References via email: recruitment@airseychelles.com no later than the closing date.
Closing Date: 4th April 2025
Management reserves the right to call in the best candidate who meets selection criteria, following shortlisting of all applications.
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
