Customer Services Officer 899 views

1 Post

Are you a responsible, self- motivated and reliable person? We are seeking to fill the following vacant position within the bank.

Job Description

Responsible for implementing the reception etiquette with professionalism to customer service and maintaining high level of customer satisfaction;

• Attending to client needs and providing appropriate action/service.
• Provide information and documentation relating to financing in line with prevailing policies and procedures.
• Maintain statistics on loan applications and allocate loan applications to officers.
• Receive and collect documents for dispatch to respective departments.
• Coordinate client movement within the Bank
• Liaise with respective Bank Officer to delegate any departmental affairs.
• Adopt the three P’s (Professionalism, Patience and People’s first attitude) in daily duties.

Job Requirements

Qualifications/Experience

• Advance Certificate in Front Office plus relevant Banking experience or
• Certificate in Front Office plus 3 years working experience

Competencies

• Courteous
• Excellent customer service skills
• Professionalism
• Excellent communication skills

How to Apply?

Interested candidates should Sign-up or login to apply now or should collect an Application Form at the Reception Desk of the Bank or download the application form.

Click here to download the application form

The following should accompany the application:

• Letter of application with a copy of passport sized photograph
• Completed application form and copy of ID card
• Curriculum Vitae
• Copies of certificates and references
• Police character certificate

The above should be addressed to:

Manager Human Resources

Development Bank of Seychelles

Independence Avenue

PO Box 217

Victoria

Or email: hrm@dbs.sc

Closing Date: 12th January 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.