More Information
- Industry Financial Services
Customer Support Officers – Seychelles
Reference Number: CSO1025
Job Description
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Seychelles.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and taking actions as required
- Handle client inquiries appropriately and ensuring that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Benefits
Benefit from:
- Attractive remuneration package
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Job Requirements
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
Location: Eden Island, Seychelles
How To Apply
Please forward us your CV to careers@xmtrading.com quoting the above job reference number.
All applications will be treated with strict confidentiality!
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
