Fishing Centre Attendant 313 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

Job Description

1. Organise equipment for daily tasks.
2. Collect daily keys and task sheets. Ensure worksheet is kept up to date throughout shift, and keys are signed out & kept securely.
3. Replace amenities at the public toilets and showers.
4. Making sure adequate amount of towels for guest use.
5. Clean and maintain board walks, ice machine louvers, service areas and service nodes.
6. Respond to all guest requests with a sense of urgency and view to exceed customer’s expectations.
7. Report maintenance issues to Supervisors.
8. Maintain knowledge of the hotel and local area and guests.
9. Clean glass & mirrors with the correct equipment.
10. Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Supervisor if no immediate solution can be found and assure follow up with guests.
11. Gather & dispose of rubbish including cleaning ashtrays (standard & standing).
12. Clean & care for furniture and fittings in public areas.
13. Undertake additional duties as requested by the Hotel Management.
14. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Colleagues.
15. Maintain a sense of urgency with whatever task is required.
16. Attend and comprehend all information discussed at the briefing sessions. If unsure, ask questions until you are sure.  Assist team members if they are having trouble comprehending as well.
17. Always follow the grooming standards as per Alphonse Rules & Regulations. The goal is to present a clean, professional and natural appearance in both attire and personal appearance.
18. Be punctual, efficient and above all, courteous. Assume at all times a pleasing and helpful manner towards our guests.  Never speak in a loud voice to other team members.
19. Maintain good eye contact and posture with the guest at all times, without leaning.
20. Never indicate to a guest by word or implication that a tip is expected or that you are dissatisfied with the amount of the tip.
21. Be aware of your work schedule and give adequate notice whenever serious circumstances prevent your adhering to your schedule.
22. Be pro-actively involved in the hotel’s operation keeping up-to-date with events within the hotel.
23. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety rules.
24. Assist your Department Head and team members in the performance of their role.
25. Undertake any additional duties as requested by your Department Head or Hotel Management.
26. He or she has to do the storage of records and handle the requests of the clients as well such as providing extra beddings or offering a certain kind of food.
27. He or she is responsible for safe keeping of client valuables.
28. He or she must have the ability to welcome guests and should have friendliness and a helpful attitude.
29. The person must be able to use a computer and be familiar with various hotel software.
30. He or she must be organized and should be able to multitask.
31. The person needs to have a smart outward appearance and cheerful attitude to do the job.
32. The person must have the love for dealing with clients without being irritable.
33. The person must have a professional demeanour at all times.
34. The person must be able to handle tough and challenging situations calmly.
35. The person must have the ability to work for long hours and at times over the weekends without much rest.
36. Must have Knowledge of Micros, Opera and Excel, will have on the job training when necessary.
37. Knowledge of the Fly-fishing stock in the shop as well as the guide rotation per week.
38. Will be responsible to ensure all guests packed lunch packs are correct assigned to each guide.

“Low Season”

During the Off Season or when there are limited Guests this talent might be requested to participate in special projects (that are not listed above) or as directed by the owners and management.

To summarise, it is not the intention of this Role Description to limit the scope or responsibilities of the above-mentioned, but to highlight the most important aspects of your position.  It is an essential role responsibility that you are committed to your job and the success of our Resort, and maintain a willingness to accept total flexibility of jobs and duties throughout the hotel.

Rolls & Responsibilities

• Responsible for ensuring that all Fishing and activates Public areas are cleaned to Alphonse Island standards.
• Responsibility to oversee the function related to dealing with guests on a daily basis. He or she has to perform the administration tasks as well. He or she has the duty to offer valuable information regarding accommodation and services.
• The Fishing Centre Attendant will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with Alphonse Island* Policies, ensuring that the highest level of service is maintained.

Job Requirements

Pre Requisite

1. Minimum three years hotel experience
2. Must be able to speak, read, write and understand English
3. Must be able to read and write to facilitate the communication process
4. Requires good communication skills, both written and verbal
5. Must have excellent people-skills and be able to create a positive working relationship with other people.
6. Profession certificate.
7. Additional language

How To Apply

Interested candidates should Sign-up or login to apply now or can forward updated CV, certificate, reference and police character certificate to: [email protected]

Closing Date: 15th August 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.