Fitness Consultant 162 views

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Job Description

Fitness Consultant

The Fitness Consultant is responsible for delivering an exceptional member experience by supporting members throughout their entire fitness journey, from their initial induction through to ongoing guidance and motivation.
The role exists to ensure every member feels welcomed, supported, educated and confident using the club whilst maintaining the highest standards of professionalism, service and operational excellence.

As a representative of H3 Active, the Fitness Instructor plays an integral role in creating a premium health club environment through outstanding customer service, expert fitness knowledge and proactive member engagement.

Key Responsibilities:

  • Delivering exceptional member service at all times.
  • Conducting member inductions and onboarding sessions.
  • Assisting members on the gym floor with exercise technique and equipment usage.
  • Designing safe and effective basic exercise programmes.
  • Monitoring member progress and providing ongoing support.
  • Building positive relationships with members to increase retention and engagement.
  • Facilitating group exercise classes according to the club timetable.
  • Promoting current club campaigns, promotions and events.
  • Supporting membership retention initiatives.
  • Assisting Reception during busy periods or when required.
  • Maintaining a safe, clean and organised gym floor.
  • Reporting maintenance issues or damaged equipment.
  • Upholding all company policies, procedures and operational standards.

Working hours: 45 hours per week and able to work morning and afternoon shifts.

Benefits

  • Complimentary gym membership valued at SCR1500 per month
  • Industry competitive salary

Job Requirements

Essential Requirements:

  • Previous experience within a commercial gym environment preferred.
  • Good understanding of exercise programming.
  • Knowledge of anatomy and physiology.
  • Understanding of nutrition principles.
  • Experience delivering group exercise classes is advantageous.
  • Strong customer service experience

Preferred (but not essential):

  • Recognised Fitness Instructor or Personal Trainer qualification. (Preferred)
  • Current CPR and First Aid certification (preferred).
  • Group Exercise qualification (advantageous)

How To Apply

Interested candidate(s) are requested to Sign-up or login to apply now or email your CV and introduction to [email protected]

Closing date is 7th August 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.

Only candidates can apply for this job.
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Company Information
  • Address Perseverance
  • Contact Phone +248 266 8225
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