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Organisation: Ministry of Social Affairs, Family & Equality

Department: Family and Equality Department

Division: Elderly and Disabled

Unit: Elderly Homes

Post Title: Home Administrator

Responsible to: Financial Controller

Working Hours: 08.00am – 4.00pm (on call)

Job Description

Job Purpose

Manage the day to day running of the Elderly Homes, and, ensure the well-being of residents at all times. To collaborate with the Elderly & Disabled Division in development of programmes and activities for the residents of the homes. Ensure that standards and services for elderlies in the homes are in accordance with existing policies, legislations and best international practices to improve their overall well-being. Encourage and empower the residents in the homes to develop their potential and contribute towards the good function of the homes.

FUNCTIONAL

  • Responsible for the day-to-day management and administration of the home, ensuring the effective delivery of services and the well-being, safety and comfort of residents.
  • Promote and safeguard residents’ well-being by monitoring and evaluating their care needs in collaboration with carers and other relevant service providers.
  • Prepare duty rosters and care plans for carers, allocate responsibilities, supervise their work and monitor their performance to ensure quality care and service delivery.
  • Ensure that residents are treated with dignity, respect and sensitivity throughout their lives, including during periods of illness, end-of-life care, death and bereavement.
  • Advocate for and protect the rights, dignity and interests of residents, ensuring access to appropriate care, support and other services according to their individual needs.
  • Act as the primary liaison between residents, their families, the Family and Equality Department’s, Elderly and Disabled Division, health personnel and other relevant service providers.
  • Maintain accurate, confidential and up-to-date records of all residents, including their personal details, care needs and other relevant information.
  • Ensure high standards of hygiene, sanitation and cleanliness throughout the home, including its grounds, buildings, residents’ apartments and shared facilities.
  • Ensure that firefighting equipment is valid, functional and maintained in accordance with applicable safety requirements.
  • Ensure that residents and carers are familiar with the designated fire assembly point and organise routine fire drills and other appropriate emergency preparedness activities.
  • Monitor the condition of the home’s buildings, infrastructure, furniture and equipment, promptly report damage or defects, and maintain accurate asset inventories and maintenance records.
  • Coordinate and monitor maintenance, repairs and renovation works to ensure that the home’s infrastructure and equipment remain safe, functional and suitable for residents’ needs.
  • Prepare and submit an annual maintenance plan to the Director for Elderly, identifying required repairs, renovations and improvements to the home’s infrastructure and equipment.
  • Maintain complaints register, address concerns and difficulties raised by residents, staff and other stakeholders promptly, and refer matters requiring further intervention to the Director for Elderly.
  • Ensure that residents in homes served by a central kitchen receive balanced, nutritious meals daily, and promote healthy eating practices among residents who prepare their own meals.
  • Plan, coordinate and organise recreational, social and other appropriate activities to promote residents’ physical, emotional and social well-being.
  • Maintain positive working relationships with the local community, community organisations and other stakeholders to support residents and enhance the services provided by the home.
  • Ensure compliance with established policies, procedures, regulations, care standards, health and safety requirements and other applicable guidelines governing the operation of the home.
  • Prepare and submit monthly reports on the activities, operations, residents’ welfare and other relevant matters to the Director for Elderly within the stipulated timeframe.
  • Prepare and submit quarterly plans of action to the Director for Elderly, outlining planned activities, operational priorities and measures to improve service delivery.
  • Undertake any other relevant duties as may be assigned by the Director for Elderly.

Benefits

Salary Band: SB 3 – SB 4

Job Requirements

Essential Qualifications/Experience

  • Certificate in Nursing/Social Work or related field plus at least five years relevant work experience; or
  • Diploma in Nursing/Social Work or related field plus at least five years relevant work experience.

CORE BEHAVIOURAL COMPETENCIES

 TEAMWORK
  • Fosters a sense of team spirit by establishing strong interpersonal relationships, demonstrating respect for other team members and proactively offering support.
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others.
  • Works collaboratively with others by seeking to understand and make best use of team members’ diverse ideas, working styles, skills and backgrounds.
  • Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position.
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
ACCOUNTABILITY
  • Takes ownership of tasks and functional responsibilities.
  • Presents oneself as a credible representative of the Corporation and demonstrates a commitment to delivering on one’s duties.
  • Justifies decisions taken, with confidence, openness and honesty.
  • Takes responsibility for seeing efforts through.
  • Makes sound and fair judgment.
  • Makes informed and accountable conclusions and decisions.
  • Is open to feedback and uses errors or oversights as learning points.
ADAPTABILITY
  • Easily adjusts priorities, activities, and attitude to meet new deadlines and information and to achieve objectives.
  • Anticipates and responds with energy, to new challenges, the unfamiliar and the urgent.
  • Thinks of ways to make changes work, rather than resisting them.
  • Makes suggestions for increasing the effectiveness of a changing environment.
  • Plans ahead and has an alternative option in case things go wrong or unexpected.
  • Keeps an open mind and shows willingness to learn new methods, procedures, and techniques that embrace change.
  • Able to prioritize effectively and plan flexibly to be able to deal with change.
RELIABILITY
  • Is dependable and can be relied on in different circumstances.
  • Gets the job well-done every time and within deadlines.
  • Shows up to work on time.
  • Goes the extra mile to produce expected results even in tight deadlines.
  • Persists through difficult tasks and brings out credible results.
CONDUCT & INTERPERSONAL SKILLS
  • Behaves in a professional and appropriate way to set the right example in the workplace.
  • Takes responsibility for own actions; accepts own mistakes and does not blame others for a job not well done or not done.
  • Behaves in a manner that is accepting, respectful and inclusive of all people.
  • Puts continuous effort into building and maintaining relationships.
  • Accepts conflict as an opportunity to strengthen relationships.
  • Responds willingly to requests for help and information, where possible
  • Is honest and open-minded.
  • Has a ‘can-do’ and ‘will-do’ attitude.

How To Apply

Interested candidate(s) are requested to Sign-up or login to apply now or Please send CV and other relevant documents to [email protected] / [email protected]

Contact: 439 7999 / 439 7998

Closing date: Friday 6th November 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.

Only candidates can apply for this job.
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