Jetty Hostess / Host (La Digue) 95 views

ORGANISATION: CREOLE TRAVEL SERVICES

DEPARTMENT: Quality Assurance

LOCATION: La Digue

POST TITLE: Jetty Hostess / Host

RESPONSIBLE TO: Head of Praslin and La Digue Operations

Job Description

Job Summary

Responsible to meet, greet and assist arriving and departing passengers, groups and VIP’s.

Duties:

1. Manning the Airport/jetty at assigned duty hours and providing services to clients.
2. Responsible for Welcoming clients on arrival and departures, introducing yourself and directing the clients to appropriate transport.
3. Assist clients with any problems that occur, recording of complaints and passing these on the Customers Services Department for action.
4. Promote the sale of company excursions and following up with bookings.
5. Ensure that clients are provided with the appropriate transport.
6. Entertain clients whilst they are waiting for their transfers.
7. Seek feedback from the client at the end of their journey.
8. See clients off at the Airport/jetty at the end of their stay
9. Any other related duties that may be assigned

Job Requirements

EDUCATION (KNOWLEDGE):

• Certificate in related Tourism field
• O’levels English and French a third language is an advantage

TRAINING (SKILLS):

• Good knowledge of the Seychelles Products
• Good Public Relations skills
• Research skills
• Good knowledge of the destination in all its aspects
• Knowledge of the different markets
• Good communication and interpersonal skills
• Fluent in English and French

EXPERIENCE:

• Preferably a minimum one year working experience

 PERSONAL CHARACTERISTICS:

• Pleasant
• Dynamic and able to work under pressure
• Good team spirit
• Punctual/reliable

Working Hours

48 hours per week with one day off per Week.

SPECIAL WORKING CONDITIONS:

Working hours is organized around the arrival and departure schedules of ferries and other operational exigencies and Sunday is considered a normal working day.

How To Apply

Interested candidate(s) are requested to Sign-up or login to apply now or forward your CV, Certificates and References to:

Human Resource Department

Creole Travel Services

Orion Building, PO Box 611

Victoria, Mahe Seychelles

Email: hrmanager@creoletravelservices.com

Closing Date: 6th December 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.