More Information
- Industry Tourism
- Company Phone +248 428 8888
- Contact Person Human Resources Department
Job Description
- Provide maximum assistance to clients on arrival and departure at the La Digue Jetty.
- Meet and welcome clients on arrival and departure.
- Make sure that / Pochettes collected from head office are correct and complete with all necessary information, correct flight time and check itineraries for accuracy of information.
- Check clients list to ensure correctness and inform reservation of any changes and amendments.
- Collect vouchers from arriving clients.
- Assist clients with boarding, double check names and numbers.
- Provide boat schedule to hotel, head office and representatives in case of boat delays.
- Liaise with counterpart at the Praslin Jetty and Praslin Domestic Airport to ensure smooth connection between international and domestic flights.
- Create a positive image of the company throughout, solicit additional business and be proactive.
- Provide assistance with lost luggage, monitor and report all information concerning same on Report.
- Handle VIP, groups with special care and in a highly professional manner.
- Hand out and collect service quality assessment forms if any, collect and return to supervisor.
- Please ensure that all delays are communicated to the transport Supervisor.
- Ensure that Praslin Jetty is advised if there are clients arriving on an earlier ferry to organise transport.
- Assist with excursions as and when required.
- Assist with any other duties where your expertise may be required.
Reports to: Supervisor La Digue Office
Benefits
Remuneration can be negotiated based upon experience and qualifications.
Training
- Induction
- On-the-Job
- ISO 9001-2008 Awareness
How to Apply?
Interested candidates should Sign-up or login to apply now or forward your CV with covering letter to:
Human Resources Department, Mason’s Travel (Pty) Ltd, PO Box 459, Revolution Avenue, Victoria, OR by e-mail to: recruitment@masonstravel.com
Our Team will respond to shortlisted candidates only.
Closing Date: 3rd July 2025
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
