More Information
- Industry Aviation/Airline
ONLY SEYCHELLIOS CANDIDATES CAN APPLY FOR THIS POST
Air Seychelles is in search of a Manager E-commerce who will deliver and manage all e-commerce products, especially oriented towards the online booking engine in order to achieve revenue and customer service targets.
Job Description
A summary of your responsibilities will include but not necessarily limited to the following:
- Responsible for the implementation, maintenance, monitoring and the optimization of all critical revenue making E-commerce systems.
- Implement full airseychelles.com platform and supporting elements to deliver a superior customer experience.
- Accountable for leading, building and maintaining effective relationship with vendors to support the delivery of business objectives. Put in place mechanisms to actively drive and manage partner performance and value.
- Lead all aspects of the Incident management process, decision making, execution and process improvement on the business side.
- Accountable for the stability of all critical E-Commerce products including airseychelles.com website, online booking engine, ancillaries, online check-in, payment gateway, mobile app.
- Conduct end-to-end problem management that includes planning and identifying resources, and cross functional coordination and communication with other stakeholders within the company.
- Review, align and optimize E-Commerce business processes and functions to effectively use new tools and features provided, and continuously enhance the product.
- Perform gap analysis on technology solutions proposed, process and organization/resources. Conduct impact analysis of business requirements on existing technology platform, present findings and facilitate troubleshooting and resolution.
Hours of Work
Office Hours
Work Location
Air Seychelles Head Office, Seychelles International Airport
Benefits
Job Requirements
Our Preferred Profile
- Degree holder ideally E-commerce and Technology
- Minimum 4 years relevant work experience and 2 years at management level.
- Proven track record of successfully implementing, managing and optimizing airline E-commerce platform and supporting systems like corporate website and e-commerce platform.
- In-depth knowledge of current web technologies, airline/corporate digital solution.
- In-depth knowledge of e-commerce systems and the current standards and emerging internet technologies, direct distribution and channel management.
- Specific knowledge in digital distribution channels (E-Commerce, Mobile Commerce and self service).
- Thorough knowledge of reservation and ticketing, online payment and online settling techniques.
- Understanding of revenue management processes and procedures.
- Excellent problem solving and decision making skills.
- Strong project management and business analysis skills.
- Strong leadership, planning and organisational skills.
- Able to work under pressure with strict deadlines.
- Creative skills for contributing new and innovative ideas.
How To Apply
Interested candidates should Sign-up or login to apply now or Candidates who are interested in the above position should send their CV, Certificates and References via email: recruitment@airseychelles.com no later than the closing date.
Closing Date: 4th April 2025
Management reserves the right to call in the best candidate who meets selection criteria, following shortlisting of all applications.
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
