More Information
- Industry Hotels & Resorts
- Company Phone +248 438 6666
- Contact Person Human Resources
ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST
Located on the famous Baie Lazare, in the exclusive south-end of Mahé Island, Kempinski Seychelles Resort Baie Lazare offers guests round-the-clock expertise, dedication and unmatched Creole hospitality in dazzling surroundings of untouched, natural beauty.
This beachfront paradise, nestled in a secluded bay at the foothills of a magnificent mountain range, offers a private haven for romantics at heart, an activity-packed family getaway or the perfect destination for corporate gatherings and events
Job Description
Main Responsibilities
- Direct Hotel- and Front Office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs
- Train, develop and manage the performance of direct subordinates to ensure the efficient running of front office operations.
- Maximize hotel revenue by controlling room inventory, group blocking, packages, up selling, reinforcing the late charge policy to maximize REVPAR.
- Handle all customers’ complaints occurring during the night to ensure their satisfaction and proper documentation.
- Greet VIP guests upon their arrival and escorts them to their room. Establish good rapport and offer assistance for the duration of their stay.
- Patrol the hotel at least twice per shift to ensure that the hotel is clean, tidy, safe and that all is in proper order. Take corrective actions if necessary.
- Report on the hotel log book all guest complaints, relevant incidents and matters that need follow up the next day, to ensure consistency and guest satisfaction.
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service.
We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Embrace an experience as individual as you are!
How To Apply
Interested candidates should Sign-up or login to apply now or apply please, send your cover letter, updated CV with picture and certificates to [email protected]
or Human Resources Department, Kempinski Seychelles Resort, PO Box 1356.
For more information, please contact our Human Resources Department.
Telephone +248 438 6666
Deadline to apply is on the 30th November 2026.
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
