More Information
- Industry Hotels & Resorts
- Company Phone +248 438 7000
- Contact Person HR Manager
STORY (SEYCHELLES) is looking for suitable qualified and experienced candidate to fill the above post.
Job Description
Summary of main duties
The Outlet Supervisor assists the Outlet Manager regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers. Responsible for supervising the daily operations of the outlet, effectively leading and motivating the team, associate training/development, inventory, whilst maintaining standards. The main accountabilities are:
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Resort
- Implement company policies and procedures by developing plans and instructing staff
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Supervise the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Seek guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow the Resort policies and procedures, including those for cash handling and safety/security
- Monitor and maintain the Micros POS System
- Assist in new menu implementation
Reporting to: Food & Beverage Operations Manager
Benefits
Remuneration: Based on qualification and experience
Job Requirements
Qualification and Experience
- Experience in a similar role within the hospitality industry
- Leadership skills
- Able to use touch-sensitive POS System
- Must be able to take direction and delegate responsibilities
- Able to work in a fast-paced environment
- Able to work under pressure
- Problem solving
- Flexible for working hours
How To Apply
Interested candidates should Sign-up or login to apply now or send your CV and cover letter to [email protected]
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.