Sales Assistant 540 views

Job Description

Position Summary

A Sales Assistant assists with customer service, product sales, and administrative tasks. They are responsible for helping customers in buying the products they need, providing information about products, and ensuring a positive shopping experience. Handle stock organization, replenishment, and maintaining the store’s appearance, contributing to the overall success of the sales department. Creates a positive customer experience and driving sales. This role requires a proactive attitude, strong customer service skills, and the ability to multitask in a dynamic retail environment.

Responsibilities

• Greet customers warmly, assist them in finding products, and provide product recommendations based on customer needs and preferences.
• Stay informed about the store’s products, including features, pricing, and promotions, to provide accurate information to customers.
• Assist customers with purchasing decisions, process transactions at the cash register, and ensure a smooth checkout experience.
• Assist with the organization and restocking of merchandise on the shop floor, ensuring items are properly displayed and tagged.
• Ensure the store is clean, organized, and visually appealing, arranging products neatly and addressing any display issues.
• Help track stock levels, receive shipments, and report any stock discrepancies or issues to the manager.
• Respond to customer questions regarding products, promotions, and store policies, and resolve any complaints or concerns efficiently.
• Actively suggest additional items or promotions to increase sales and enhance customer shopping experience.
• Handle customer returns and exchanges in accordance with store policies, ensuring a smooth and hassle-free process.
• Work closely with other sales assistants and management to ensure smooth daily operations and a positive shopping experience for customers.
• Any other duties within the scope of work as assigned by the manager.

Job Requirements

Knowledge, Skills and Abilities:

• Strong communication and interpersonal skills.
• Good organizational abilities and attention to detail.
• Customer-focused with a friendly and approachable demeanor.
• Basic math skills for handling transactions and managing stock.
• Ability to work in a fast-paced environment.
• Experience in retail or customer service is a plus.
• Work as part of a team and independently when required.
• Flexible to work weekend.

How to Apply?

Interested candidates should Sign-up or login to apply now or send your updated CV, photo and certificates to michelle.joseph@lailaresort.com

Closing Date: 7th May 2025

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.