More Information
- Industry Tourism
- Company Phone +248 428 8888
- Contact Person Human Resources Department
Job Title: Sales Executive – Groups and Incentive
Reporting To: Senior Manager, Product and Operations
Job Description
Main Objective: Prepare Groups, Incentive & Cruiseship programs to this growing market
- Study all received reservation requests (faxes, emails, etc) daily, prioritise and action.
- Negotiate best possible rates in order to secure business.
- Raise pro-forma invoices if required.
- Provide information in response to queries (reservations, facilities) telephonically.
- Open file on each booking, create computer record, and update both.
- Prepare relevant documents, e.g. vouchers, itineraries, etc.
- Attend to customers and amend itineraries, if required.
- Check tour operator vouchers against clients file, raise, certify and dispatch invoices.
- Make suggestions on the improvements and streamlining of procedures.
- Assist with the dealing of letters of complaint.
- Actively influence clients on their choice of services in order to optimise yield per customer.
- Arrange inspection visit and accompany clients with a view of securing business.
- Establish and finalise conditions of payment.
- Liaise with other sections (e.g operations, finance etc.) in order to ensure a smooth overall operation.
- Prepare, record and update all group and VIP bookings on group chart.
- Prepare weekly VIP and monthly group list.
- Make arrangements in respect of PR letters, briefing and debriefing.
- Ensure that all group arrangements are confirmed on a timely basis and inform all concerned.
- Verify correctness of all invoices for extras, for prompt dispatch of final group invoice.
- Assist with arrangements and participate in educations and trade visit.
- Obtain all rates and updates and channel all queries to Manager.
Benefits
Remuneration can be negotiated based upon experience and qualifications.
Training
- Induction
- On-the-Job
- ISO 9001-2008 Awareness
Job Requirements
Qualifications
- Post secondary level of education – ‘A’ levels, preferably School of Business Studies & Accounting
- Diploma in Office Management & Business Accounting
- Advanced Level Certificate (SALS).
Experience
- Some experience in contracting and/or marketing/reservations experience in a DMC or hotel.
Other Skills/Attributes
- Excellent IT skills
- Very good knowledge of Windows Excel and word programmes.
- Ability to learn and master new software quickly.
- Good English and French (written/oral); other languages a plus.
- Meticulous, accurate with attention to detail.
- Very well organized individual.
How to Apply?
Interested candidates should Sign-up or login to apply now or forward your CV with covering letter to:
Human Resources Department, Mason’s Travel (Pty) Ltd, PO Box 459, Revolution Avenue, Victoria, OR by e-mail to: recruitment@masonstravel.com
Closing date for all applications is 19th April 2025.
Our Team will respond to shortlisted candidates only.
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
