Telephone Operator 615 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

Inter Island Boats Ltd – Cat Cocos seeks to recruit matured, committed, dynamic, motivated and customer friendly persons to work as:

Telephone Operator

Job Description

Summary of Duties and Responsibilities

• Receive and direct calls to relevant staff. Assist callers whenever possible.
• Take message and transfer via e-mail in the absence of Officer(s) and ensure that information is conveyed to the Officer(s) concerned as soon as possible.
• Assist with filing in the Cargo, Sales and Reservations department.
• Check all incoming mails and ensure that all requests are actioned within minimum delay.
• Attend to all callers by providing information on the Company’s services and dealing with queries promptly.
• Handle all reservation requests and advice that tickets must be collected and paid for one day in advance before noon.
• Assist in Inter Island Boats Sales, Reservations and Cargo queries.
• Effectively and efficiently maintain the standards of the (ISO) quality management system of company.
• Ensure that the switchboard is properly maintained.
• Report any faults or problems with the telecommunication equipment (switchboard) to the Manager.
• Any other related duties.

Benefits

• Competitive salary commensurate with experience and qualifications
• Uniforms
• Transport.

Job Requirements

Minimum job entry requirements

EDUCATION (KNOWLEDGE): Certificate in Reception Services, Front Office Service

TRAINING (SKILLS): Customer Service, Telephone etiquette and computing skills an advantage

EXPERIENCE: Not essential however some years of working experience will be an advantage  

PERSONAL CHARACTERISTICS:

• Pleasant
• Courteous
• Dynamic and able to work under pressure
• Good Team Spirit
• Punctual
• Reliable
• Honest
• Good communication and interpersonal skills

How To Apply

Interested candidate(s) are requested to Sign-up or login to apply now or please send your updated CV, certificates, relevant references, copy of your ID and valid Police Character Certificate to the Assistant Human Resources Manager:

Email address: ketina.esparon@catcocos.com

Telephone No 429 7167

Closing Date: 16^th January 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.