More Information
- Industry Service
- Company Phone +248 439 7800
Job Description
Position Summary
A waiter is responsible for taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests. Have good knowledge about the menu, ensure customers’ needs are met promptly, and maintain a clean and organized work environment. Handle payments and assist in resolving any customer issues or concerns.
- Responsibilities
- Welcome guests as they arrive, guide them to their tables, and provide menus.
- Take food and beverage orders from customers and relay them to the kitchen or bar.
- Deliver food and beverages to tables in a timely and professional manner.
- Address customer needs, offer recommendations, and ensure customer satisfaction throughout the dining experience.
- Present customers with their bills and process payments through cash or card transactions.
- Keep the dining area clean by clearing empty plates, glasses, and utensils from tables.
- Set up tables before guests arrive, including arranging utensils, condiments, and napkins.
- Check in with customers during their meal to ensure they have everything they need.
- Communicate orders effectively with kitchen and bar staff to ensure timely preparation and serving.
- Ensure that all food handling, hygiene, and safety standards are always adhered to.
Job Requirements
Knowledge, Skills and Abilities:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Excellent customer service and problem-solving abilities.
- Ability to carry heavy trays and stand for long periods.
- Prior experience in the food service industry preferred.
- Ability to work as part of a team.
- Flexible to work shift as well as weekend and public holidays.
How to Apply?
Interested candidates should Sign-up or login to apply now or send your updated CV, photo and certificates to michelle.joseph@lailaresort.com
Closing Date: 7th May 2025
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
