More Information
- Industry Hotels & Resorts
- Company Phone +248 438 6666
- Contact Person Human Resources
ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST
Located on the famous Baie Lazare, in the exclusive south-end of Mahé Island, Kempinski Seychelles Resort Baie Lazare offers guests round-the-clock expertise, dedication and unmatched Creole hospitality in dazzling surroundings of untouched, natural beauty.
This beachfront paradise, nestled in a secluded bay at the foothills of a magnificent mountain range, offers a private haven for romantics at heart, an activity-packed family getaway or the perfect destination for corporate gatherings and events
Job Description
Main Responsibilities
- Plan and supervise the day to day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
- Coordinates and monitors the work of direct subordinates and verifies that all receptionists are well groomed in order to ensure clients’ satisfaction and adherence to service standards.
- Carry out training for new employees and on the job training. Motivates staff to bring about excellent performance.
- Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
- Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
- Keep abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.
- Accomplish a set of administrative duties such as briefing, producing, reviewing and writing reports and other specific duties related to the job function.
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service.
We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Embrace an experience as individual as you are!
How To Apply
Interested candidates should Sign-up or login to apply now or apply please, send your cover letter, updated CV with picture and certificates to [email protected]
or Human Resources Department, Kempinski Seychelles Resort, PO Box 1356.
For more information, please contact our Human Resources Department.
Telephone +248 438 6666
Deadline to apply is on the 30th November 2026.
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Otherwise, the Employer reserves the right not to consider your application for selection.
