More Information
- Industry Tourism
- Company Phone +248 428 8888
- Contact Person Human Resources Department
Job Description
- Provide maximum assistance to clients on arrival and departure at the International and Domestic Terminals, and the Mahe Jetty.
- Meet and welcome clients on arrival and departure.
- Make sure that /pochettes collected from head office are correct and complete with all necessary information, correct flight time and check itineraries for accuracy of information.
- Check clients list to ensure correctness and inform reservation of any changes and amendments.
- Collect vouchers from arriving clients from each flight.
- Prepare Welcome cards in advance to be given to clients to see their representative.
- Pull out list a few days before to plan work.
- Check all tickets issued by Cat Coco Office to ensure that all tickets booked are issued correctly.
- Assist clients with boarding, double check names and numbers.
- Provide correct flight/boat schedule to hotel, head office and representatives in case of delays or breakdowns.
- Liaise with counterpart at the Praslin Domestic Airstrip, Praslin & La Digue Jetties to ensure smooth connection between international and domestic flights.
- Create a positive image of the company throughout, solicit additional business and be proactive.
- Sell the services of Mason’s Travel, soliciting additional business and be proactive.
- Issue vouchers as per price list, collect payment, prepare relevant documents for accounting purposes.
- Provide assistance with lost luggage, monitor and report all information concerning same in Log Book, Jetty and Airport Reports.
- Handle VIP, groups with special care and in a highly professional manner.
- Hand out and collect service quality assessment forms if any, collect and return to supervisor.
- Please ensure that all delays of boats, flights are communicated to the Transport Supervisor.
- Assist with excursions, bus tours as and when required.
- Assist with any other duties where your expertise may be required.
Reports to – Airport Supervisor/Team Leader
Benefits
Remuneration can be negotiated based upon experience and qualifications.
Training
- Induction
- On-the-Job
- ISO 9001-2008 Awareness
Job Requirements
- Italian/German speaking would be an advantage.
How to Apply?
Interested candidates should Sign-up or login to apply now or forward your CV with covering letter to:
Human Resources Department, Mason’s Travel (Pty) Ltd, PO Box 459, Revolution Avenue, Victoria, OR by e-mail to: recruitment@masonstravel.com
Our Team will respond to shortlisted candidates only.
Closing date for all applications is 8th February 2025
Note:
In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application. Â Otherwise, the Employer reserves the right not to consider your application for selection.
