Analyst – Consumer Affairs 294 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

OUR VISION – “Be the leading institution in the protection of consumers and the competition process for the promotion of socio-economic welfare.”

The Fair Trading Commission is looking for a responsible dynamic individual to join its team.

Job Description

Job Summary

• Conduct investigations into assigned cases by:
  • Analyzing relevant facts, collecting evidence, and applicable legislation;
  • Conducting physical inspections and site visits where necessary;
  • Preparing detailed investigation reports with findings and recommendations.
• Appear before the Fair Trading Tribunal or any other courts, as required, to present evidence and provide support in matters under review.
• Assist in case screening to identify applicable law for further action or escalation.
• Maintain accurate and up-to-date case records, ensuring proper documentation of all actions taken.
• Provide guidance and information to consumers regarding their rights and obligations under the Fair Trading Act, 2022 (FTA 2022).
• Facilitate and support mediation and dispute resolution between consumers and suppliers.
• Liaise with regulatory agencies, law enforcement bodies, and other stakeholders, as necessary, to facilitate investigations and enforcement actions.
• Assist in the development of consumer awareness and educational materials.
• Participate in outreach programmes, workshops, training sessions, seminars, and conferences and represent the Commission locally and internationally where required.
• Prepare and submit statistical reports on cases as required.

Job Requirements

Qualifications

• Diploma in Law, Business Studies, Business Administration or any other relevant field plus 2 years of relevant work experience
• Advanced Diploma in Law, Business Studies, Business Administration or any other relevant field plus 1 year of relevant work experience
• Degree in Law, Law, Business Studies, Business Administration or any other relevant field.

Preferable Skills

• Ability to gather, analyze, and objectively assess facts and evidence.
• Ability to exercise sound judgment and make fair and impartial decisions.
• Ability to prepare clear, structured, and evidence-based investigation reports.
• Strong written and oral communication skills.
• Strong interpersonal skills, with the ability to maintain professionalism at all times.
• High level of attention to detail.
• Ability to exercise discretion and maintain a high level of confidentiality.
• Strong organizational skills, including the ability to plan, multitask, and make optimal use of resources.

CORE WORKING HOURS: 8am to 4pm

How To Apply

Interested candidates should Sign-up or login to apply now or are required to submit their application [CV and Cover Letter] to the Human Resources & Budget Management Officer’s E-mail address: hr@ftc.gov.sc or hand deliver at the Commission’s office on the 3 rd Floor or Unity House, Block B, between 8am to 4pm.

The closing date for submission of applications on Monday 16th March 2026.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.