Claims Handler 214 views

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MUA offers its corporate and individual clients an array of insurance, pension, investment, savings and stockbroking solutions.

We have a dynamic team in Mauritius, Seychelles and East Africa. Listed on the Stock Exchange of Mauritius since 1993, we are the industry leader in motor insurance and digital innovation.

We aim to recruit candidates who are experts in their field, have a professional approach and are passionate about fulfilling their potential.

We have the following opportunity within the group:

Job Title: Claims Handler

Job Description

Main Responsibilities

• Validate claim upon receipt from Front liners and within set deadlines.
• Inform clients of steps to be undertaken for the settlement of their claim.
• Keep client informed of any action initiated in the file
• Review files.
• Follow the claim and keep insured and broker informed until repairs are completed to the satisfaction of client.
• Attend to any mail/correspondence received in a timely manner.
• Liaise with Surveyor/Garage/Contract Car Company/Spare Parts Dealer/Third Party Insurer.
• Ensure that call back messages are attended to promptly.
• Ensure Prompt payment for Insured.
• Master the Terms and conditions of the Insurance Policy.
• Understand the legal framework of claims handling.

Job Requirements

• A Level (High School Certificate)
• At least 2 years’ experience in a claims handling position
• Good communication skills (French / English – both verbal and written)
• Outgoing Personality / Dynamic
• Ability to work under pressure and to meet tight deadlines

How To Apply

Interested candidates should Sign-up or login to apply now or are requested to send their CV to: efreminot@mua.sc cc: recruitment@mua.mu by Wednesday 20th November 2024 

The company reserves the right to call only the best qualified candidates for the selection exercises.

Applications received after the closing date might not be considered.

The company also reserves the right not to proceed with the vacancies.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.