Relationship Manager 318 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS JOB

Job Title: Relationship Manager

Reporting To: Products, Sales & Reservations

Section: Product & Sales

Reports to: Product & Sales Manager

Deputized by: Relationship Associate

Job Description

Job Summary:

• Assist our overseas partners to understand our destination, services & products and how to sell it.
• Assist our local suppliers in being able to provide the best available rates & offers, in order to be able to offer our overseas partners the best offerings in Seychelles.
• Increase sales from existing key markets as well as proactively develop new markets & products in order to expand business and maximize income & profitability.

Duties & Responsibilities

• Build relationships with Tour Operator partners & local suppliers by connecting regularly, building trust & confidence to support them in growing the business.
• Develop and amend as required an annual & monthly strategic business/sales plan for respective markets, and submit to the Senior Management.
• Prepare and submit for approval annual divisional budgets – Income, Expenditure, Promotional.
• Manage approved budgets and act in a timely manner regarding deviations.
• Set sales targets for markets and/or individuals; monitor and review.
• Handle, par excellence, all requests from tour operators and local suppliers for respective markets.
• Create, with inputs from own staff and other sections, promotional material for respective markets.
• Constantly review existing products and services for viability and profitability, taking appropriate action where/when necessary.
• Report on a regular basis on sales statistics, highlighting salient facts, trends, room nights both direct and through Mason’s Travel.
• Review existing products and services for viability and profitability taking appropriate action where/when necessary.
• Help Finance to settle outstanding tour operators’/suppliers’ sales invoices.
• Liaise with other departments in order to ensure that we mitigate any adverse impact to our Tour Operator (TO) relationships.
• Continuous market research, both local & internationally in order to be able to better plan the way forward.
• Finding ways to develop current & new markets – finding new partners, market needs & requirements etc.
• Training Tour Operator Partners (via presentations), to better understand the destination & products and how to sell it as well as training on platforms available for them via Masons Travel (i.e. B2B).
• Weekly virtual sales calls with tour operator partners to manage and build on relationships.
• Attend tourism activities, carry out sales promotion trips in order to consolidate existing business and solicit additional business.
• Attend to any duties that are relevant to the job and/or may need individual expertise.

Benefits

Remuneration can be negotiated based upon experience and qualifications.

Training

• Induction training
• On-the-job training

Job Requirements

Qualifications

• Degree in Sales, Marketing or equivalent.
• Computer literacy is a must – OUTLOOK/WORD/EXCEL/POWERPOINT
• Fluency (oral/written) in English; other languages highly desirable.

Experience

• At least 3 years work experience preferably in Sales or Marketing in the tourism/hospitality industry.
• Some supervisory/management experience would be useful.

Other Skills and requirements

• Flair for sales and marketing and must enjoy working with customers.
• Pro-active, self-motivated and very well organized.
• Excellent communication skills and good time management.
• People oriented personality with high energy levels.
• Ability to work under pressure and meet deadlines.
• A minimum of two years’ driving experience with a valid Seychelles Driving License Category 2.

How to Apply?

Interested candidates should Sign-up or login to apply now or forward your CV with covering letter to:

Human Resources Department, Mason’s Travel (Pty) Ltd, PO Box 459, Revolution Avenue, Victoria, OR by e-mail to: [email protected]

Closing Date: 17th July 2026

Our Team will respond to shortlisted candidates only.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.