Security Supervisor 121 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

Post Title: Security Supervisor

Location: Roche Caiman, Mahé, Seychelles

Reports To: Head of Security

Job Description

POSITION PURPOSE

The Security Supervisor is responsible for overseeing the daily security operations of the private hotel estate, ensuring the safety and security of guests, employees, contractors, visitors and company assets.

The incumbent provides frontline leadership to the security team while maintaining the highest standards of professionalism, discretion and customer service expected within a luxury hospitality environment.

The role ensures compliance with company security policies, emergency response procedures and
applicable Seychelles legislation while supporting a safe and welcoming environment for guests and
staff.

KEY RESPONSIBILITIES

• Security Operations
  • Supervise the day-to-day security operations across the estate.
  • Ensure continuous monitoring of all entrances, exits, public areas and restricted zones.
  • Conduct regular patrols of the estate, guest villas, staff facilities and perimeter boundaries.
  • Ensure all security posts are adequately always staffed.
  • Maintain high visibility while providing discreet and professional security services.
• Team Leadership & Supervision
  • Prepare duty rosters and allocate daily assignments.
  • Supervise, motivate and coach Security Officers.
  • Conduct toolbox talks and daily shift briefings.
  • Monitor attendance, punctuality and performance.
  • Assist with recruitment, induction and on-the-job training of security personnel.
  • Recommend disciplinary or performance improvement actions where necessary.
• Guest, Staff & Asset Protection
  • Ensure the safety and well being of all guests, employees and visitors.
  • Protect company assets, equipment and property against theft, damage or unauthorized access.
  • Maintain confidentiality and privacy of VIP guests and high-profile residents.
  • Respond professionally to guest concerns relating to security.
• Access Control & Surveillance
  • Supervise all access control procedures.
  • Monitor CCTV systems and investigate suspicious activity with the CCTV operator.
  • Ensure visitor registration procedures are followed.
  • Manage contractor and supplier access.
  • Monitor delivery checkpoints and vehicle movements.
  • Maintain visitor, vehicle and incident registers.
• Emergency Response
  • Act as the first responder during emergencies.
  • Coordinate responses to fire alarms, medical emergencies, security breaches and evacuations.
  • Assist emergency services when required.
  • Ensure emergency procedures are followed in accordance with company policies.
  • Participate in emergency drills and preparedness exercises.
• Incident Investigation & Reporting
  • Investigate security incidents, accidents and breaches.
  • Prepare detailed incident reports.
  • Collect statements and evidence where required.
  • Recommend corrective and preventative actions.
  • Maintain accurate security records and logs.
• Compliance & Risk Management
  • Ensure compliance with company security policies and procedures.
  • Monitor compliance with occupational health and safety requirements.
  • Identify security risks and recommend mitigation measures.
  • Conduct routine security inspections and risk assessments.
  • Ensure all security equipment is operational.
• Customer Service
  • Deliver exceptional customer service consistent with luxury hospitality standards.
  • Handle guest enquiries professionally and courteously.
  • Resolve conflicts calmly while protecting the interests of the business.
  • Always maintain a professional appearance and positive attitude.

Job Requirements

Qualifications

• Diploma or Certificate in Security Management, Law Enforcement, Risk Management or related discipline is desirable.
• Valid Security Officer Licence (where applicable).
• Valid First Aid and CPR Certification.
• Self defence certification or training is required
• Fire Warden certification is advantageous.
• Physically fit

Experience

• Minimum 3 years’ experience in security operations within a luxury hotel, private estate or similar environment.
• Minimum 1 year in a supervisory or team leadership position.
• Experience managing CCTV systems, access control and incident investigations.
• Experience working with VIP guests or high-profile clients is highly desirable.

Knowledge

• Security operations and access control systems.
• CCTV surveillance and monitoring.
• Emergency response and evacuation procedures.
• Occupational Health & Safety requirements.
• Fire safety procedures.
• Incident reporting and investigation.
• Hospitality security best practices.

Skills & Competencies

• Leadership and people management.
• Excellent communication and interpersonal skills.
• Customer service orientation.
• Conflict resolution and negotiation.
• Strong observation and situational awareness.
• Report writing and documentation.
• Decision-making under pressure.
• Integrity, discretion and confidentiality.
• Time management and organisational skills.
• Computer literacy and surveillance technology proficiency.

Working Conditions

• Shift work, including nights, weekends and public holidays.
• Frequent walking and standing.
• Outdoor and indoor working environment.
• May be required to respond to emergencies outside normal working hours.

Authority

The Security Supervisor is authorised to:

• Direct and supervise Security Officers.
• Control access to the estate.
• Remove unauthorised persons from company premises.
• Escalate security incidents to management and emergency services.
• Recommend disciplinary action relating to security breaches.
• Suspend unsafe activities pending management review where security risks are identified.

How To Apply

Interested candidates should Sign-up or login to apply now or should send their cv to:

Email: [email protected]

Tel: +248 4303367

Closing Date: 17th August 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.