Customer Service Assistant 520 views

ONLY SEYCHELLOIS CANDIDATES CAN APPLY FOR THIS POST

The Ministry of Transport, Ports and Civil Aviation invites applications for potential candidates who meet the requirements for the following positions.

Organisation: Ministry of Transport, Ports and Civil Aviation

Department: Civil Aviation, Ports & Marine

Unit: HR & Admin

Title: Customer Service Assistant

Salary Band: B1

Responsible to: Director – HR Admin /Principal Secretary

Working Hours: Normal: 8am to 4pm

Job Description

Operates the main switchboard and channel calls to the appropriate offices; and also in the daily running of the Office of the Principal Secretary with clerical duties and other related duties as may be assigned by the Private Secretary and other Senior Officers.

Duties and responsibilities

1. Operates the main switchboard and channels calls to the appropriate offices.
2. Takes and relays messages as and when required.
3. Receives, registers and directs visitors to the offices.
4. Undertake documents reproduction
5. Maintain filing systems and other records system as required
6. Maintain and update a computerized system for record of personal information
7. Ensure proper receipts and delivery of correspondence, report and e-mail
8. Receive, interview and advise both telephone and personal callers, deal with straightforward questions and relay messages as appropriate
9. Assist the senior officers with clerical duties being assigned
10. Oversee the running of the Secretariat in the absence of the Private Secretary
11. Any other related duties being assigned from time to time

Job Requirements

REQUIREMENTS

• Certificate in Office Management
• Or certificate in Front Office or related field at least two years’ work experience as Customer Service Assistant
• Or 2 to 3 years’ experience as a Trainee Clerk or in a relevant field

Training (Skills)

• Customer Care
• Communication Skills
• Telephone Skills
• Secretarial Studies is an advantage

Personal Characteristics

• Pleasant Personality
• Flexible/understanding
• Honest

How To Apply

Interested candidates should Sign-up or login to apply now or should forward their applications (CV, certificate and references, copy of ID or passport photo) or contact the Human Resources & Administration – Ministry of Transport, Ports and Civil Aviation – 1^st Floor Quadrant Building, Victoria,

Tel No. 4 674200

Email: [email protected].

Closing date is Friday 9th October 2026

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.