Investigation Officer 175 views

The Office of the Ombudsman invites applications from suitably qualified and experienced candidates for the above position.

Job Description

The Investigation Officer will assist the Ombudsman and the Office of the Ombudsman in handling complaints, preliminary enquiries, alternative dispute resolution processes and investigations undertaken by the Office of the Ombudsman.

The postholder will undertake complaint assessment, information gathering, evidence collection, legal and factual analysis, preliminary enquiries and investigative work under appropriate supervision.

Key Responsibilities

• Receive, assess and process complaints and enquiries.
• Conduct preliminary assessments to identify issues relevant to the Ombudsman’s jurisdiction.
• Gather, analyse and evaluate evidence, records and other relevant materials.
• Conduct interviews and obtain statements from complainants, respondents, witnesses, officials and other relevant persons.
• Assist in identifying matters suitable for informal resolution, mediation, conciliation or other ADR processes.
• Prepare case summaries, investigative analyses, draft correspondence, findings and recommendations for supervisory review.
• Maintain accurate and confidential case records.

Job Requirements

Qualifications and Experience

• Law Degree with at least three years’ relevant professional experience, including experience in constitutional law, administrative law, public law, investigations, regulatory, oversight or accountability functions.

How To Apply

Interested candidates should Sign-up or login to apply now or are invited to collect the Application Form at Suite 306, Aarti Chambers, or request the form via email and submit their letter of motivation, references, certificates  and CV by 24th August 2026 to:

The Ombudsman,

P.O. Box 736,

Suite 306, Aarti Chambers,

Mont Fleuri

or Email: [email protected]

Please note only shortlisted candidates will be called in for interviews.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.