Principal Investigation Officer 133 views

The Office of the Ombudsman invites applications from suitably qualified and experienced candidates for the above position.

Job Description

The Principal Investigation Officer will assist the Ombudsman in the strategic and operational management of the Investigations Unit and support the effective handling of complaints, preliminary enquiries, alternative dispute resolution processes and investigations undertaken by the Office of the Ombudsman.

The postholder will provide senior professional advice, coordination, supervision and quality assurance in relation to complex and systemic matters, while ensuring that all investigative work is properly planned, documented, reviewed and completed in accordance with applicable laws, procedures and institutional standards.

Key Responsibilities

• Assist the Ombudsman in managing and overseeing complaints, preliminary enquiries and investigations.
• Provide professional advice and recommendations on complex and systemic matters.
• Assist in preparing matters for alternative dispute resolution and informal resolution processes.
• Review investigation plans, evidence assessments, draft findings, reports and proposed recommendations.
• Supervise, guide and mentor Senior Investigation Officers and Investigation Officers.
• Promote high standards of complaint handling, investigative practice, confidentiality and records management.

Job Requirements

Qualifications and Experience

• Law Degree and Master’s Degree in Law or a related legal field, with at least ten years’ relevant professional experience, including substantial experience in constitutional law, administrative law, public law, investigations, oversight and accountability functions; or
• Admitted Attorney-at-Law with at least eight years’ post-qualification experience in constitutional law, administrative law, public law, litigation, investigations, oversight and accountability functions.

How To Apply

Interested candidates should Sign-up or login to apply now or are invited to collect the Application Form at Suite 306, Aarti Chambers, or request the form via email and submit their letter of motivation, references, certificates  and CV by 24th August 2026 to:

The Ombudsman,

P.O. Box 736,

Suite 306, Aarti Chambers,

Mont Fleuri

or Email: [email protected]

Please note only shortlisted candidates will be called in for interviews.

Note:

In order to increase your chances of a successful selection, kindly ensure that your application is complete and that all relevant information such as your qualifications have been provided with your application.   Otherwise, the Employer reserves the right not to consider your application for selection.